Orders are shipped Monday – Friday and leave us within 24-hours. If your order is placed before 2:00pm AEST, we aim to have it shipped the same business day. Orders placed over the weekend or public holidays will ship the next business day. Once your order has shipped, your package will usually arrive within a week, but this depends on your location.
Free Standard Shipping is available to United States addresses with order values over $50 USD.
United States Deliveries
Your order will ship from our warehouse in Australia. Our "final-mile" carrier is USPS, shipments are handed over to USPS from Australia Post for local delivery on standard parcel based mail. Some orders will ship on DHL Express. Tracking information is provided by the shipping carrier, we will update your order with the tracking information. Any import duties and taxes will be covered by ScreenShield. We ship to all 50 states.
- Standard Shipping (Australia Post & USPS) $3.50USD (Over $50.00 Free) - Approx 7-14 Bus Days
- Express Shipping (Australia Post & USPS EMS) $15.90USD - Approx 5-8 Bus Days
- DHL Express Courier $32.50USD - Approx 3-5 Days
Shipments handled by USPS may be eligible to be added to Informed Delivery®, where you can preview your mail and initiate a redirection, redelivery or hold. Learn more about USPS Informed Delivery®.
Shipments handled by DHL Express can be managed on DHL On Demand Delivery. Learn more about DHL On Demand Delivery.
Custom made screen protectors often have slightly longer lead times, this is based on the design and cut process and the number of protectors needing to be produced. We will let you know expected shipment dates at the point of purchase.
International Deliveries
Our main carrier for International Deliveries is Australia Post International. Parcels are trackable at Australia Post, or the local postal or EMS operator. We will update your order with the tracking information once the order ships.
If you're located in NZ, US, UK, South Africa, Hong Kong, Singapore, Japan or Canada, ScreenShield covers all import duties and taxes. For other countries, we'll happily ship - but please note that import duties may be applied by local authorities.
Check our International Shipping updates page for updates for specific countries.
Changing your shipping address
You can self-change your shipping address on the order confirmation page right up until your order ships. You can access the order confirmation page after your order is received, or from within the order processing email.
We're unable to take any responsibility for a package delivered to an incorrect address where the information provided by the customer is inaccurate.
Please check your browser address autofill settings as sometimes incorrect or outdated addresses are passed in the customers web browser and as always, we recommend checking carefully your shipping address in the order confirmation page and make any updates as soon as possible. Once your order ships, we're unable to update the delivery address.