Help & Support
Product Support
Discover our range of screen protectors and what model is best for you. Need help deciding or finding your model? don't hesitate to get in touch with the team.
How to apply
It's super simple to apply your screen protector. Follow our guide for tips on how to get a perfect, bubble-free application.
Orders & Shipping
Need help with your order? View our frequent asked questions from some of our other amazing customers. Still need help? don't hesitate to get in touch with the team.
Perfect-fit promise
Our products are designed for a perfect fit. If you're not happy with the fit or finish, we'll make it right. We'll send out free replacements until you're happy. If you're still not impressed, we'll give you a full refund.
Privacy and Legal
We take our role as a retailer seriously. Like you, we dont want our information to get into the wrong hands. Read our legal docs on how we protect your data, and what to do if you want us to remove your data from our systems.
Need to talk to us?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
Shipping
Your order will ship from our warehouse in Australia. Our "final-mile" carrier is USPS, shipments are handed over to USPS from Australia Post for local delivery on standard parcel based mail. Some orders will ship on DHL Express. Tracking information is provided by the shipping carrier, we will update your order with the tracking information. Any import duties and taxes will be covered by ScreenShield. We ship to all 50 states.
It depends on where you are. We aim to have all orders processed and shipped within 24 hours.
Standard shipping is Approximately 7-14 Business Days.
Express shipping is Approximately 5-8 Business Days
DHL Express is international express courier and is Approximately 3-5 Business Days
We ship to all 50 US States.
If you're located in NZ, UK, South Africa, Hong Kong, Singapore, Japan or Canada, ScreenShield covers all import duties and taxes. For other countries, we'll happily ship - but please note that import duties may be applied by local authorities.
Product
A Screen protector is an additional sheet of material – commonly polyurethane or laminated glass – that can be attached to the screen of an electronic devices display and help protect it against physical damage.
Yes – A simple film or Nano Glass protector will help save your device’s screen from physical damage. By creating an additional layer between the device and the user, any damage that would’ve hit the display is absorbed by the screen protector, which are simple and cheap to replace.
No, a protector will not affect the sharpness or clarity of your screen display. Our protectors are manufactured with the clearest materials and are fully tested to allow 99.9% of light penetration – simply put, you wont notice it on your device.
A nano glass screen protector is a highly flexible yet durable screen protector, the protector is about 0.25mm thick so have excellent touch screen sensitivity while providing a good level of protection.
A tempered glass screen protector is a rigid old style of screen protection, they were often mass produced, and dye cut in non-environmentally friendly factories. The protector is about 0.3 to 0.5mm thick and are known to cause some devices screen sensitivity problems and often crack into sharp glass shards when damaged.
The outer layer on the protector is embedded with antibacterial agents, these active metal-oxide agents are harmless to the human body but deadly for bacteria. The technology is accredited under the antimicrobial norm ISO 22196.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Step 1 – Clean the device with an alcohol wipe.
Step 2 – Peel any backing layers off the protector
Step 3 – Align the protector on the device’s screen and apply pressure
Step 4 – Polish the protector with a polishing cloth to remove air bubbles.
View our guide