With the recent weather changes, we wanted to reach out and update you on the current delivery situation for orders in New Zealand. Unfortunately, the inclement weather conditions created by Cyclone Gabrielle have caused unexpected delays in our delivery network.
Auckland and North Island
Deliveries across the North Island continue, but with delays across the board.
Hawkes Bay, Gisborne and Wairoa Freight
All delivery services are currently suspended in this region. If you have an order on the way from us, please let us know and we'll work through options with you.
Services within the South Island will continue to operate as normal, however please expect delays for freight coming from the North Island due to the restricted timetable for all ferry sailings across the Cook Straight.
You can get a full run-down of the current status of New Zealand deliveries at our couriers website - here.
If you have any questions about your delivery, please feel free to reach out to our customer service team. We will do our best to keep you updated on the status of your order, and we appreciate your patience and understanding during this time.
Thank you for your support, and stay safe!